Concierge Clinical Care Support Services
Expert Guidance for Families Who Expect More
When your child is navigating mental health, educational, or developmental challenges, you don’t just want a solution – you want the right solution. You want support that’s proactive, personalized, and deeply human. Our integrated case navigation service is designed for families who seek clarity, cohesion, and continuity across every touchpoint of care.
This is not case management as usual. This is a concierge-level, clinician-led service built around your child and your family: sophisticated enough to integrate multiple systems of care, yet agile enough to adapt in real time.
The Problem We’re Solving
In traditional systems – whether public or insurance-based – care is often fragmented, delayed, and impersonal. Parents become de facto case managers, stitching together providers, interpreting conflicting advice, and carrying the emotional weight of it all. The result? Burnout, inconsistent care, a strained relationship with their child, and missed opportunities.
You shouldn’t have to manage the system. We’ll do it for you.
What we offer
RES becomes the single, centralized hub for your child’s care ecosystem. Our Clinical Care Liassons don’t just participate in care – we orchestrate it. We act as the connective tissue between therapists, educators, psychiatrists, tutors, and extended family to ensure aligned messaging, strategic decisions, and fluid communication.
Our team holds the clinical data, synthesizes weekly updates, and supports your family in real time, so you can return to your role as a parent, not a project manager.
Who this is for
This service is ideal for families who:
Are navigating complex educational, emotional, or behavioral needs
Have multiple providers across school, home, and healthcare settings
Are tired of reactive, piecemeal solutions that don’t communicate with one another
Want to reduce family stress and conflict while improving outcomes
Seek a proactive partner who knows how to anticipate and adapt
Who have considered residential treatment and want to ensure they have exhausted every potential therapeutic opportunity and local level of care
We support the full ecosystem surrounding your child (parents, educators, therapists, medical providers, tutors, and more) so you’re never carrying this alone.
What you can expect
We start by creating a customized roadmap with you that is not only grounded in your goals, but is also refined through collaboration with your child’s current treatment and academic team. We track progress, adjust strategy, and stay in lockstep with you at every step along the way. Whether you need this service for 60 days, 90 days, or beyond, you’ll never wonder what’s happening – or what to do next.
This is how we redefine concierge case coordination:
3 weekly touchpoints, including two direct check-ins and a comprehensive written update
Ongoing communication with your RES Liasson via email and text
A centralized strategy that connects the dots across all professional domains
Ongoing alignment with family values, goals, and evolving needs
Options to scale support up or down depending on the level of care needed
We call this a Recovery-Oriented System of Care; but to our clients, it simply feels like someone finally has their back.
Your Role: Parent.
Our Role: Everything Else.
When you work with RES, you don’t lose control. You gain clarity. You remain the decision-maker. We’re the strategic partner who helps you make those decisions with confidence, data, and calm.
Because your child’s needs are too important for disjointed care.
Because you deserve more than a crisis response.
Because this should feel easier than it does.